How much is a chimney clean?
We charge $96 + GST for a chimney inspection and clean, providing your chimney can be cleaned from the bottom up. If your chimney can only be cleaned from the top down the cost will be $160 + GST, providing the job can be done safely and scaffolding isn't needed.
Why do I need my chimney cleaned?
The chimney flue is essentially a household exhaust pipe - funneling away soot, hot ashes, smoke and gases from your home. An annual inspection and clean should be done at least once a year to check for cracks, holes or faults and to remove soot, creosote, birds nests and other blockages.
I'm worried that my fire is leaking carbon monoxide. What are the signs?
Signs and symptoms of carbon monoxide poisoning may include: headaches, weakness, dizziness, nausea or vomiting, shortness of breath, confusion, blurred vision and loss of consciousness. Because carbon monoxide is an odorless, tasteless and colourless gas, it is know as the 'silent killer'. Carbon monoxide poisoning can cause brain damage, life threatening cardiac complications and death, often before anyone knows there's even a problem. Middle-aged and elderly people with heart disease and unborn babies are most vulnerable to carbon monoxide. The warning signs can be subtle and are often dismissed as simply not feeling well. If you're worried that have been affected by carbon monoxide get fresh air immediately and call 111.
The best way to avoid carbon monoxide poisoning is to get your fire checked and cleaned annually by a chimney professional. They will remove blockages to ensure your chimney is venting correctly and check for cracks, splits and other failings in the firebox and flue.
The best way to avoid carbon monoxide poisoning is to get your fire checked and cleaned annually by a chimney professional. They will remove blockages to ensure your chimney is venting correctly and check for cracks, splits and other failings in the firebox and flue.
How do I pay?
An invoice will be issued to you via email once the job is complete and payment must be paid in full by cash or internet banking within 7 days.
I need to cancel my appointment. What do I do?
Should you need to change a scheduled booking, please let us know as soon as possible by email: [email protected]. Unfortunately a call-out fee of $50 + GST will be charged if you are not at home at the scheduled time or cancel on the day.
If you need to cancel your booking or change the day & time of it, please email us at least 24 hours before.
These rules do not apply if you or anyone in your household suddenly feels unwell and shows symptoms of: a fever, cough, shortness of breath, sneezing or a runny nose. Please contact us immediately to cancel and the cancellation fee will be waivered.
If you need to cancel your booking or change the day & time of it, please email us at least 24 hours before.
These rules do not apply if you or anyone in your household suddenly feels unwell and shows symptoms of: a fever, cough, shortness of breath, sneezing or a runny nose. Please contact us immediately to cancel and the cancellation fee will be waivered.
Will my house insurance cover chimney fires?
Most insurance companies won't pay out on claims caused by chimney fires unless the chimney has been swept by a professional chimney sweep and been inspected on an annual basis.
My fire is not drawing properly?
This is usually the result of a cold or obstructed flue or insufficient height relative to the ridge of the roof or an adjacent building. Large unnecessary voids at the base of your chimney may also stop the fire drawing properly. Or if you have double glazing or very efficient draught excluders around doors, it may prevent an adequate flow of air for the fire to work correctly.
I've got mortar falling into my fireplace?
Bits of brick or mortar falling down the flue indicate a serious deterioration in the chimney structure. This deterioration normally occurs from the inside of the flue but it might also indicate weakness on the outside of the chimney.
My chimney breast feels hot?
This means that the chimney has deteriorated and may be dangerous. If stains also appear on the chimney breast this is a sign that tar or acids have condensed and are eating into the chimney mortar and brickwork.
I want my chimney removed. Should I do it myself?
Removing chimneys is dangerous work, so the simple answer is no. A small chimney can weigh around half a tonne, whilst bigger ones can weigh up to eight tonnes. Chimneys built before 1900 are made with lime mortar much of which has now degraded to dust. Weight is the only thing holding them together. Brick structures are expected to last for 50 years so any buildings older than the 1960's should be inspected by a professional to make sure they're safe.